Maintaining ‘zero-error’ quality of work. Have set in place our own tried and tested checks to ensure that errors do not creep in at any stage. We strongly believe it is critical for the claim to be ‘processed right the first time’ for fewer rejections and denials.
2. 99% Accuracy-
Accuracy for us starts with the first step of data entry. From data-entry to creating charge lines to processing the claims the element of human error is barely 1%.
3. Time is Money-
Claims processed daily* and submitted electronically within 24 hours of receipt*. Like-wise, on- time delivery of quality billing solutions.
* Claims processed every single working day and during working hours. Weekends and other holidays not included
4. Minimum Outstanding-
Continuous and ongoing effort to keep outstanding at minimum. Follow up on all unpaid claims and appeals on denials until complete recovery of allowed amount.
5. Aggressive Follow/up-
Follow up on each and every claim; thereby avoiding pile-up of unpaid claims and potential loss of revenue for clients.
6. Maximum revenue generation-
Processing of primary and secondary claims as well as patient payment posting and patient bill generation.
7. Quick TAT (Turn Around Time)-
Reimbursement to clients within 45* days guaranteed. The fastest and the best as per industry norms
*For all non-IPA insurances only.
8. 100% HIPAA compliant-
At MDSI, we have put in several Physical and Technical safeguards which ensure that data security and privacy is fully enforced. The Compliance Department oversees the enforcement of strict billing and coding ethics as well as privacy safeguards.
9. Client Specific-
Every practice is thoroughly analyzed by the team leader, the billers assigned to the account, and a manual is compiled. Periodical updates are included in the manual regularly and any changes that might effect billing pertaining to that particular account are constantly tracked and recorded. The manual also contains all the practice- specific instructions given by the client and these instructions are always followed.
10. Daily Communication-
In touch with the clients’ in-house staff on a daily basis via e-mails and phone calls for continual exchange of information and related updates.
