We believe that best results can be achieved by working in tandem with the Office Manager and all the departments involved in the practice management. This way, the practice runs smoothly and high revenue in-flows are achieved. We are in touch with the client’s office every single working day via e-mails. We update them on the status of the claims every day via secure HIPAA compliant means. We are accessible on phone on all working days. The software we use being web-based, doctors, managers and authorized front office staff can access their accounts at their convenience. They can login from their office to view the status of their claims.

Yes, along with the standard reports, such as A/R report, Collection Report and Production Report, custom-made and client-specific reports* are also generated as per requirements of the client with no additional charges

*subject to the fact that the software being used is compatible and flexible to the generation of custom-made and client-specific reports.

Most insurance companies accept electronically transmitted claims. For carriers which do not, we print paper claims and mail them.